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Comparison

TripStub vs Gateway Galaxy

Gateway Galaxy is a mature attraction platform with first-party gate hardware, unified food and beverage, and an on-premise architecture built to keep the gate running through a network outage. TripStub is the cloud-native alternative for cultural venues ready to move off a Windows desktop back office.

Short version

Galaxy has served zoos and museums for decades, and its on-site architecture is a genuine strength when gate uptime cannot depend on a network connection. TripStub takes the opposite approach: a browser and native-mobile platform with no desktop application and no on-site server, a full CMS, memberships with auto-renew and reciprocal-network support, open APIs across the whole product, and published pricing. Galaxy leads on physical on-site operations; TripStub leads on architecture, membership depth, and openness.

Gateway Galaxy's strengths
  • On-premise architecture — the gate keeps running during a network outage
  • First-party gate hardware: turnstiles, self-serve gates, podiums, and handhelds
  • Unified POS across ticketing, retail, and food and beverage
  • Membership payment plans with a point-of-sale payment calculator
  • Galaxy Connect distribution with a public API and 70+ certified distributors
  • Gift Aid for UK heritage sites, and long-tenured customer relationships
Where TripStub is different
  • Cloud-native — no Windows desktop application, no on-site server to maintain
  • Membership auto-renew with tokenized billing, retries, and 3DS re-authentication
  • Reciprocal membership networks (ASTC, AZA, APGA) with automatic eligibility rules
  • Public REST APIs across the whole product, not just distribution
  • A full CMS with pages, blogs, media, SEO, and custom domains
  • Published pricing and a free plan — no per-booking fee
  • Native iOS and Android apps for gate, sales, crew, and manager workflows
  • Retail inventory, procurement, shipping, returns, and workforce management
Feature by feature

What each gives you

Side-by-side capabilities: where TripStub takes a different approach, and where the other platform has the edge.

Capability
TripStub
Gateway Galaxy

Deployment model

Different approach

Cloud-native; browser and native mobile

Windows desktop back office on on-site servers

Pricing transparency

Different approach

Published plans; free tier; no per-booking fee

No public pricing — quote only

Membership auto-renew

Different approach

Tokenized recurring billing with retries

Not publicly documented

Reciprocal memberships

Different approach

ASTC / AZA / APGA built in

Not publicly documented

Core product API

Different approach

Public REST/OpenAPI across the product

Distribution API public; core API account-gated

CMS and storefront

Different approach

Full CMS, templates, custom domains

Web store with a page builder

Ticket validation lifecycle

Different approach

Redeem, unredeem, no-show, full scan audit

Entry, re-entry, and crossover tracking

Native mobile staff apps

Different approach

iOS and Android — gate, sell, crew, manager

Handheld scanners

Gate and turnstile hardware

They do it differently

Ticket validation on phone, web, and handheld

First-party turnstiles and gates

Gate uptime during an outage

They do it differently

Requires a network connection

On-premise — runs through outages

Food and beverage

They do it differently

Not offered

Unified F&B in the same POS

Membership payment plans

They do it differently

Not offered

Instalments with e-signature contracts

Self-service ticketing kiosk

They do it differently

Not offered

Indoor and outdoor kiosks

Retail and workforce

Different approach

Inventory, shipping, returns, crew, payroll

Retail yes; workforce not evidenced

Your cost

The math, side by side.

For a small operator running 100 bookings a month at $80 average.

TripStub Starter

You

Monthly

$0 / mo

Per booking

$0

Est. annual

$0

  • The whole core platform
  • Unlimited bookings & team
  • Full API access
  • Flat-rate upgrades — $0 per booking on every plan

Typical SaaS

Monthly

$99 – $499 / mo

Per booking

0 – 2%

Est. annual

~$2,400 – $8,000

  • Core features
  • Limited integrations
  • Custom channels (paid add-on)
  • Advanced reporting (top tier)

OTA commission model

Monthly

$0 / mo

Per booking

15 – 30%

Est. annual

~$14,400 – $28,800

  • Marketplace traffic
  • Customer data stays with the OTA
  • Prices set within OTA rules
Quick answers

Considering a Gateway Galaxy alternative?

Is TripStub a good Gateway Galaxy alternative?

Galaxy has served zoos and museums for decades, and its on-site architecture is a genuine strength when gate uptime cannot depend on a network connection. TripStub takes the opposite approach: a browser and native-mobile platform with no desktop application and no on-site server, a full CMS, memberships with auto-renew and reciprocal-network support, open APIs across the whole product, and published pricing. Galaxy leads on physical on-site operations; TripStub leads on architecture, membership depth, and openness.

What does TripStub include out of the box?

An own-brand storefront and CMS, booking and scheduling, payments, POS, digital waivers, gift cards, memberships, crew scheduling, and a REST API with signed webhooks — one platform, one login.

Can I migrate from Gateway Galaxy to TripStub?

TripStub provides structured imports and a migration assessment for supported source data. Before cutover, we identify records that can be imported directly, transformed, skipped, or recreated manually, then reconcile future capacity, bookings, customers, and financial history.

How much does TripStub cost?

TripStub's pricing is public: the Starter plan is $0 forever, and paid plans are flat monthly rates with no per-booking fee. See tripstub.com/pricing for current tiers.

Curious how it feels after Gateway Galaxy?

Import your products, run it beside Gateway Galaxy, and decide in an afternoon.

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